Dr. Simon Janssen

1 Beitrag

Training situation for call center employees: two women and a man are sitting in front of their computers with headsets. A man in a shirt stands behind the man with the headset and points at his monitor. Everyone looks friendly.

Education and the Labour Market Structural Change and the Labour Market

Artificial intelligence in the workplace: insights into the transformation of customer services

How does the use of artificial intelligence in training affect employee productivity? These and other questions were investigated as part of the…

Dr. Simon Janssen22. April 2025

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